Our Story

What if dentistry was built around the person in the chair?

Dr. William Chin and Amanda Chin in conversation at the clinic
The Chin family in front of the Norwood Dental Centre brand wall
Where It Started

Our practice was built by someone who dreaded going to the dentist

Amanda Chin, co-owner and general manager of Norwood Dental Centre, was an anxious dental patient who used to dread every single appointment. When her partner, Dr. William Chin, was working as an associate dentist, they kept having the same conversation.

What if a clinic started with the patient first, the human in the chair, instead of working backwards from a clinical checklist? That conversation became Norwood Dental Centre.

Who We Are

Meet the people behind Norwood Dental Centre

Dr. William Chin, dentist and co-founder of Norwood Dental Centre

Dr. William Chin

Dentist & Co-Founder

William graduated from Case Western Reserve University with his Doctor of Dental Medicine in 2012 and has been based in Alberta’s capital region for over a decade. He’s experienced in restorative, implant, and cosmetic dentistry, and he’s bilingual in English and Mandarin.

He loves getting to know his patients and pays close attention to the details. His easygoing manner tends to put people at ease quickly, even given the setting, which is kind of the whole point. Dr. Chin is a huge movie buff. Don’t get him started about superhero movies.

Amanda Chin, co-owner and general manager of Norwood Dental Centre

Amanda Chin

Co-Owner & General Manager

Amanda never thought she’d end up running a dental practice. She’s an anxious dental patient herself, and used to dread every appointment. But that history is exactly why she’s so committed to making Norwood feel different. She built the experience she always needed.

Amanda is a huge geek with more post-secondary degrees than her husband, Dr. William Chin. Outside the clinic she’s a foodie and loves being a mom to Timothy and Georgie, ages 7 and 4.

How We Do It Differently

Four things we never compromise on

Human first care

You are a person, not a chart number. We ask what brings you in and how you're feeling, and you stay in control of the pace.

Comfort by design

Weighted blankets, fidgets, or warm towels: you choose what helps you relax. Nothing happens without an explanation first.

Built for real life hours

Open 7 days, including evenings and weekends, so you don't have to miss the game, a meeting, or family dinner to get there.

Personal connection

Your preferences, your sensory needs, what helps you stay calm, all on file, so for your next visit, nothing has to be repeated.

Our Journey

We got to Norwood Dental Centre… differently

2017

The conversation

William and Amanda kept having the same conversation: what would dental care look like if it started with the patient’s comfort?

2018

Alberta Avenue

Our first office opened on Alberta Avenue. A community-minded neighbourhood, built around what Amanda always wished dental care could be.

2022

The dream location

Amanda and William purchased a piece of local commercial land in Edmonton. The vision is still just getting started, with more dental dreams to follow.

2025

Inglewood

We went looking for equipment and came home with a whole new practice.

Next

The next chapter

We’re building a permanent home for Norwood: part clinic, part community hub. Stay tuned!

A lighthearted brand message displayed on the clinic wall
Our Team

Serious about your teeth. Never about ourselves.

More than 30 team members are ready to show you just how relaxing (and fun!) a dental appointment can be. We take dental care seriously; we just don’t take ourselves too seriously.

Dr. William Chin and Amanda Chin together in the clinic
In the Community

We show up because it matters

Health doesn’t happen in isolation. Our care team partners with local schools, daycares, and community groups to deliver oral health presentations and hand out dental gear.

When you choose Norwood Dental Centre, your care supports a clinic that puts time, money, and energy back into the people around you.

Out in the Community

Where you'll find us

Children with face paint at a Norwood Dental Centre community event

Patient appreciation events

We hold community karaoke jamborees, food tours, and chocolate tasting sessions. Our clinic wouldn’t exist without our patients and we believe in saying thank you.

The Norwood Dental Centre team on a community brew-bike food tour through Edmonton

Community events

You’re always invited to our farmer’s markets, community league events, and sport club socials. We love contributing to the community outside our four walls.

Kids leaving the Inglewood clinic open house with goody bags and treats

Open house celebrations

When we open the doors to a new location, the whole neighbourhood comes in: toys, treats, tours, and a chance to meet the team before you ever need an appointment.

Schools & daycares

Each year, more than 4,000 kids get to be involved in our oral health presentations and take home free “plaque attack” kits. For some kids, this is their first positive interaction with a health-care professional.

Year-round giving

We give back all year, through donations, sponsorships, and volunteer hours, whether anyone’s watching or not. If there’s a great community event to support, we’ll be there!

Planning an event, fundraiser, or classroom visit? We’d love to be part of it.

We'd love to meet you

We built the clinic we always wished existed. New patients are always welcome to come see what that means.